Systems thinking

  • Why your org needs to be as AI-literate as you are

    AI literacy is coming soon to your role guidelines, if it’s not there already. Software engineers have already had this awhile now, and it’s a fair expectation of the role. For the rest of us, literacy no longer means just knowing how to use a chatbot. You also need to be able to automate tasks,…

    Why your org needs to be as AI-literate as you are
  • Download: Org AI Literacy Cheat Sheet

    A 4-C’s framework for ensuring your org’s AI literacy supports your personal literacy, and the results the big bosses want. This blog post walks you through in more detail.

    Download: Org AI Literacy Cheat Sheet
  • In the face of adversity, Integrity triumphs

    One of my many dreams when I was little was to become an astronaut. At some point, I realized math and physical fitness were involved and decided my path lay elsewhere. But I’ve always had a strong interest in all things space. When space stuff goes well, it goes really, really well, inspiring us to…

    In the face of adversity, Integrity triumphs
  • The problem with not seeing the whole problem

    We made the mistake of choosing a Saturday for the quarterly trip to Costco to pick up our cat’s asthma medication. Low, low warehouse prices had also lured half the metro area, and so there were lines in the parking lot, lines at the door, lines in the pharmacy, lines in the food aisles, lines…

    The problem with not seeing the whole problem
  • Your whole system needs a glow-up for AI

    If any part of your job — any part at all — involves knowledge work, you can’t throw a rock without hitting a robot right now. Generative technology was literally built to do this. Whether it’s doing it well is a question for another post. But the upshot is teams everywhere have been scrambling to…

    Your whole system needs a glow-up for AI